"Call in sick" procedure
At CleanFlorida, we understand that sometimes you need time off for illness or emergencies, and we’ve made the process simple and clear. Here’s what you need to know:
For emergency time off (within two weeks of the date needed), first try to find coverage by posting in the team’s WhatsApp group. If no one can cover for you, log into MaidCentral to formally request time off, and you’ll see a reminder of past emergency leave requests. After that, notify the office via WhatsApp, but make sure to use the group chat instead of messaging individual managers.
If you’re unsure about returning the next day, please let the office know by 2:00 PM. Otherwise, we’ll assume you’re still unavailable and make arrangements to cover your shift.
For non-emergency time off, submit your request through MaidCentral with at least two weeks’ notice. Approval will depend on team capacity, so check for any "blackout days" where requests might be limited.
From October to May, vacation requests are restricted to fewer than three consecutive business days due to higher demand.
We aim to honor the availability you agreed upon when hired. If there’s an open spot in your schedule and you’d like to take time off, submit the request in MaidCentral, though those slots may be filled.
After your last house of the day, don’t forget to check in with your supervisor to see if any additional tasks are needed.
You can view your schedule a week in advance, and we’ll gather feedback regularly to ensure things run smoothly. If you have any questions, feel free to contact your Field Supervisor.
Poison Control: 1-800-222-1222
Job Description
Tired of feeling like another number in a large corporation? Come join our small family business and grow with us! We are hiring Sales Representatives to help increase our current list of clients. All sales are inbound calls or inquiry follow ups, we don’t do cold calling! You will get to join an excellent and dedicated team that will support you the whole way!
You must be responsible, polite, and able to follow instructions from the supervisors in the company. “Remote/work-from-home work is required. You must have the space and equipment (computer and reliable internet connection) to perform the job.
We are looking for:
We need someone who can work Monday through Friday
Someone who is enthusiastic about selling a service!
Excellent English written and verbal communication skills are a must.
Promptly answer incoming calls inquiring about our services. No cold calling!
Experience with the sales process. Overcoming sales objections, etc.…
Follow up on new/existing leads.
Experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.)
An ability to problem solve and multitask.
Strong attention to detail and ability to adapt to change.
Goal oriented and ability to deliver expected results in a timely manner.
Ability to easily learn different CRM Systems
Knowledge of Google Workspace tools, VOIP.
Customer Service Experience is a plus.
Full time Availability.
Bilingual (Spanish and English).
Be a team player and have initiative.
What we offer:
Weekly Pay: Begin with a $250 weekly base pay, with the potential to earn an additional $25 per week within the first three months, pending performance evaluation.
Hours of Operation: 8-9 hour weekday shift and open to working on weekends.
No night shifts!
Work from Home!
Paid Training
5 Paid Vacation Days after 1 year
Up to 4 Holidays Paid Off
Opportunity to grow with us!
Requirements to work from home:
Excellent Internet connectivity:
Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
Productive work environment:
In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
A quiet and distraction-free, secure place to work.
A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
About Us:
Cinderella Cleaners was started in 2009, our goal is to become Tucson’s most trusted cleaning service. You will quickly see that we are not just any cleaning service, as you get to know us… you’ll appreciate our care, attention to details, and service excellence. We are a value-based company in everything we do. We are very selective when it comes to our staff, we only hire and train the best. We take care of our people knowing they’ll take care of you!
What is the secret to our success?
Simple. We take care of our employees and they take care of the happy clients. We have a highly motivated team of techs and a rockstar office staff that take great pride in bringing friends and neighbors in the area the great feeling of a clean home by providing professional, detail-oriented and friendly service with a personal touch each day – caring for each home as if it were their own.