Staying Safe on the Job: A Quick Guide for Field Team Members



What to Do If You Don't Feel Safe at a Home: A Comprehensive Guide for Field Team MembersSecuring the Entry:

When you arrive at a home or office to clean, always lock the door behind you immediately. This simple step is crucial for your safety.

Never allow anyone to enter the home or office unless they have been pre-approved. This includes vendors, repair workers, or any unexpected visitors. Make sure these individuals have been cleared by our office and the property owner before letting them in.

If anyone unexpected arrives and claims they need access, politely inform them that they need to get authorization from the office before you can let them in.

Dealing with Uncomfortable or Unsafe Situations:

Trust your instincts. If you ever feel uncomfortable, uneasy, or threatened for any reason,leave the property immediately.

As soon as you are safe,contact the officeto report the situation. We take your safety seriously and will guide you on the next steps.Avoid confrontation. Do not try to reason with anyone who makes you feel unsafe. Your priority is to remove yourself from the situation.

If You Cannot Leave:

If, for any reason, you're unable to leave the home or office safely,go to the nearest room with a lock—the bathroom is usually a good option.Once you're inside,lock the doorand keep yourself secure.

Call the office or dial 911 immediately.Let them know your exact location and what is happening. Help will be dispatched quickly to ensure your safety.

In Case of Hostile Pets or Other Threats:

If there is an aggressive pet on the premises and you feel unsafe, leave the Home.

Do not attempt to engage or calm the animalon your own.

Contact the office immediately to report the situation, and we will reschedule the cleaning.

Reporting and Documentation:

Anytime you experience an unsafe or uncomfortable situation, it is important to report it to the officeas soon as possible.We may need to document the incident and take further action to ensure your future safety and prevent similar situations.

General Safety Reminders:

Always let someone know where you are. Keep in touch with the office at regular intervals, especially if you’re visiting a new location or working in a remote area.Ensure your phone is charged and you have access to emergency numbers (our office and 911) at all times.

In situations involving harassment or illegal activity, it’s essential toremove yourself from the situationandreport the incident immediately.

Remember: Your Safety Comes First

Your safety is our top priority.Never feel obligated to stay in a situation that makes you feel unsafe or uncomfortable. Your wellbeing matters more than completing the job.

If you're ever in doubt, don't hesitate to leave the location and seek assistance. We are here to support you and ensure your work environment is as safe as possible.

Follow these guidelines carefully to keep yourself secure while on the job.

Poison Control: 1-800-222-1222

Job Description

Tired of feeling like another number in a large corporation? Come join our small family business and grow with us! We are hiring Sales Representatives to help increase our current list of clients. All sales are inbound calls or inquiry follow ups, we don’t do cold calling! You will get to join an excellent and dedicated team that will support you the whole way!

You must be responsible, polite, and able to follow instructions from the supervisors in the company. “Remote/work-from-home work is required. You must have the space and equipment (computer and reliable internet connection) to perform the job.

We are looking for:

  • We need someone who can work Monday through Friday

  • Someone who is enthusiastic about selling a service!

  • Excellent English written and verbal communication skills are a must.

  • Promptly answer incoming calls inquiring about our services. No cold calling!

  • Experience with the sales process. Overcoming sales objections, etc.…

  • Follow up on new/existing leads.

  • Experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.)

  • An ability to problem solve and multitask.

  • Strong attention to detail and ability to adapt to change.

  • Goal oriented and ability to deliver expected results in a timely manner.

  • Ability to easily learn different CRM Systems

  • Knowledge of Google Workspace tools, VOIP.

  • Customer Service Experience is a plus.

  • Full time Availability.

  • Bilingual (Spanish and English).

  • Be a team player and have initiative.

What we offer:

  • Weekly Pay: Begin with a $250 weekly base pay, with the potential to earn an additional $25 per week within the first three months, pending performance evaluation.

  • Hours of Operation: 8-9 hour weekday shift and open to working on weekends.

  • No night shifts!

  • Work from Home!

  • Paid Training

  • 5 Paid Vacation Days after 1 year

  • Up to 4 Holidays Paid Off

  • Opportunity to grow with us!

Requirements to work from home:

Excellent Internet connectivity:

  • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!

    Productive work environment:

  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.

  • A quiet and distraction-free, secure place to work.

  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

About Us:

Cinderella Cleaners was started in 2009, our goal is to become Tucson’s most trusted cleaning service. You will quickly see that we are not just any cleaning service, as you get to know us… you’ll appreciate our care, attention to details, and service excellence. We are a value-based company in everything we do. We are very selective when it comes to our staff, we only hire and train the best. We take care of our people knowing they’ll take care of you!

What is the secret to our success?

Simple. We take care of our employees and they take care of the happy clients. We have a highly motivated team of techs and a rockstar office staff that take great pride in bringing friends and neighbors in the area the great feeling of a clean home by providing professional, detail-oriented and friendly service with a personal touch each day – caring for each home as if it were their own.